Terms of Service

Quality

MESTIZO MARKET prides itself on offering authentic one of a kind pieces, however some products have imperfections as they are handmade. If you are not fully satisfied with your purchase simply return the unused item in its original packaging in the same condition within 7 days and we will provide you with a full refund. We will not accept return items with any signs of wear or damage. We do not accept returns of merchandise purchased after 7 days.

 

Privacy

By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.

 

Prohibitions

The intellectual property rights in all software and content made available to you on or through this Website remains the property of MESTIZO MARKET or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by MESTIZO MARKET and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

No licence or consent is granted for you to use the MESTIZO MARKET brand in any way, and you agree not to use this brand without the written permission of MESTIZO MARKET.

 

Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

Shipping

Option Price Speed Features
Pick up in store FREE Between 1 to 24 hours to receive order confirmation.

Need to collect the order at our physical shop located at 103 Hampstead Rd, NW1 3EL.

Opening times: Monday – Saturday 12:00 to 21:00. Sunday 12:00 to 18:00.

Must show the order confirmation.

24 Hour Delivery

(Royal Mail)

From £3.53 to £4.64 depending on weight and zone to be delivered to.

Next day delivery if order is placed before 1 pm

Orders placed after 1 pm will arrive on the 2nd working day from when the order was placed

Parcels ship Monday to Friday excluding bank holidays

Tracked.

No signature required.

48 Hour Delivery

(Royal Mail)

From £2.82 to £3.65 depending on weight and zone to be deliver to.

48 hour delivery if order is placed before 1 pm.

Orders placed after 1 pm will arrive on 48 hour after the following working day from when the order was placed.

Parcels ship Monday to Friday excluding bank holidays.

24 hour delivery

(Parcel force)

£6.89 or FREE for orders over £50 inside the UK

Next working day if placed before 1pm. Parcels ship Monday to Friday excluding bank holidays.

Orders placed after 1 pm will arrive on the 2nd working day from when the order was placed.

Tracked.

48 hour delivery

(Parcel force)

£6.59 or FREE for orders over £50 inside the UK

48 hour delivery if order is placed before 1 pm.

Orders placed after 1 pm will arrive on 48 hour after the following working day from when the order was placed.

Please Note:

Orders are shipped Monday to Friday. Orders placed over the weekend will be despatched Monday to arrive Tuesday if shipping method chosen is 24 hour.

Standard delivery 24 and 48 hour – Royal Mail : we will aim but do not guarantee to deliver your Item within 1 Working Day of the day on which you have placed your order.

24 hour delivery – Parcel force: We deliver our express24 service to the majority of UK destinations; for some remote areas the service is not available or may take a little longer.

To manage fare prices for our customers on delivery services, our company works with a no guaranteed service of 24h and 48 hours for standard delivery, which means the currier companies will deliver on the times agreed, but if any delays occur neither them or us will incur in any type of compensation.

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